General Terms & Conditions

Client acknowledges participation in fitness, mobility, assisted stretching, recovery, and wellness services is voluntary. Client understands these activities may involve:

• Physical exertion
• Manual manipulation of muscles and joints
• Resistance training
• Cardiovascular exercise
• Stretching techniques
• Use of fitness equipment
• Guided movement instruction

Client voluntarily accepts all associated risks.

Cornerstone Fitness services are educational and wellness-based in nature and are not medical treatment, physical therapy, chiropractic care, or healthcare services. No diagnosis, prescription, or medical treatment is provided.

• Results are not guaranteed
• Recommendations are educational only
• Client should consult a physician before beginning any exercise or wellness program

Client agrees to:

• Disclose all relevant medical conditions, injuries, surgeries, medications, or limitations
• Inform Cornerstone Fitness of any changes in health status
• Immediately communicate pain, numbness, dizziness, discomfort, or concerns during sessions

Cornerstone Fitness reserves the right to refuse or discontinue services if participation is deemed unsafe.

Payment is due prior to or at the time of service unless otherwise agreed in writing. Accepted methods may include credit/debit card, Stripe, and other approved electronic payment platforms.

Client authorizes Cornerstone Fitness to charge the payment method on file for:

• Completed sessions
• Membership dues
• Late cancellation fees
• No-show fees
• Outstanding balances

All sales are final unless otherwise stated in writing.

A minimum of twenty-four (24) hours notice is required to cancel or reschedule an appointment.

• Cancellations made more than 24 hours before the appointment will not incur a fee
• Cancellations made within 24 hours will be charged 50% of the scheduled service fee
• Cancellations made within 8 hours, and no-shows, will be charged 100% of the scheduled service fee
• Each client is entitled to one courtesy waiver per management discretion

Cornerstone Fitness reserves the right to charge the card on file automatically.

Clients arriving late understand: sessions will still end at the originally scheduled time, full payment remains required, and additional time is not guaranteed.

Unless otherwise stated in writing: packages are non-refundable and non-transferable, sessions may not be shared, and expired sessions are forfeited. Cornerstone Fitness reserves the right to establish expiration dates for packages, memberships, promotions, or credits.

No refunds shall be issued for:

• Completed services
• Missed appointments
• Expired packages
• Digital products
• Online coaching
• Downloadable materials

Refund requests may be reviewed solely at the discretion of Cornerstone Fitness.

Cornerstone Fitness maintains a professional environment. The following may result in immediate termination of services without refund: harassment, inappropriate behavior, aggressive conduct, sexual remarks or misconduct, disrespect toward staff or clients, or unsafe behavior. Cornerstone Fitness reserves the right to refuse service at any time.

Client understands portions of sessions, testimonials, or activities may be photographed or recorded for marketing, educational, or promotional purposes. Separate media release authorization may be required.

By providing contact information, Client consents to receiving appointment reminders, service updates, email and SMS communication, and promotional offers. Client may opt out of marketing communications at any time.

All programs, materials, branding, videos, PDFs, systems, and content provided by Cornerstone Fitness remain intellectual property of Cornerstone Fitness. Client may not reproduce, resell, redistribute, copy, or share proprietary materials without written consent.

Client understands virtual coaching and online instruction carry inherent risks due to the absence of in-person supervision. Client assumes full responsibility for exercise execution, equipment safety, training environment safety, and personal limitations.

Client understands participation in fitness and wellness activities carries risks including but not limited to muscle soreness, sprains, strains, falls, dizziness, aggravation of pre-existing conditions, serious injury, disability, and death. Client voluntarily assumes all risks associated with participation.

To the fullest extent permitted by law, Client releases and holds harmless Cornerstone Fitness, Don Thomas, employees, contractors, trainers, and representatives from claims, liabilities, damages, injuries, losses, or expenses arising from participation in services. This release includes negligence claims except where prohibited by law.

If a medical emergency occurs, Client authorizes Cornerstone Fitness to seek emergency medical assistance on Client's behalf. Client assumes responsibility for associated medical expenses.

This agreement shall be governed under the laws of the State of New York. Any disputes shall be resolved within the State of New York.

If any portion of this agreement is deemed unenforceable, the remaining provisions shall remain in full force and effect.

By signing below, Client acknowledges they have read and understood this agreement, voluntarily agree to all terms, and are at least 18 years of age or have guardian consent.